Refund policy


Refund and Return Policy – TOROMPARIS.CO

1. Right of Withdrawal & Return Period In accordance with applicable regulations, you have a 14-day right of withdrawal from the date you receive your order. If you are not entirely satisfied with your purchase, you may return any item within this 14-day timeframe for an exchange or a full refund.

2. Return Conditions To be eligible for a return or exchange, all items must be:

  • Unworn, unwashed, and in their original condition.

  • Returned with all original tags attached and in their original packaging.

Note: Any item that shows signs of wear, damage, or alteration will not be eligible for a refund.

3. Exceptions & Defective Items We strive for the highest quality. A replacement or immediate refund will be issued if:

  • The item received is defective, damaged, or has a manufacturing fault.

  • You received the wrong size or item by mistake.

  • You were charged twice in error.

4. How to Request a Return If you wish to return an item or need assistance with your order, please contact our support team at contact@toromparis.co or directly on toromparis.co. Our team will guide you through the return process and ensure your request is handled promptly.