Refund policy
Refund and Return Policy – TOROMPARIS.CO
1. Right of Withdrawal & Return Period In accordance with applicable regulations, you have a 14-day right of withdrawal from the date you receive your order. If you are not entirely satisfied with your purchase, you may return any item within this 14-day timeframe for an exchange or a full refund.
2. Return Conditions To be eligible for a return or exchange, all items must be:
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Unworn, unwashed, and in their original condition.
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Returned with all original tags attached and in their original packaging.
Note: Any item that shows signs of wear, damage, or alteration will not be eligible for a refund.
3. Exceptions & Defective Items We strive for the highest quality. A replacement or immediate refund will be issued if:
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The item received is defective, damaged, or has a manufacturing fault.
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You received the wrong size or item by mistake.
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You were charged twice in error.
4. How to Request a Return If you wish to return an item or need assistance with your order, please contact our support team at contact@toromparis.co or directly on toromparis.co. Our team will guide you through the return process and ensure your request is handled promptly.